Want to become a Service Cloud Consultant? Draw on your knowledge and experience as a Salesforce Administrator to design and manage solutions that support your customers’ business processes and requirements through the platform’s various applications. Sign up for Service Cloud Administration and discover how to lead the implementation of scalable, long-term solutions in your customer’s processes, using multiple applications in common scenarios.
Upon completion of the Service Cloud Administratio, you will be able to:
Service Cloud Administration is a must for experienced administrators who need to configure and maintain the Service Cloud for their organizations.
Service Cloud Administration is designed for:
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